APPLICATION PRIVACY POLICY

Last updated: April 9, 2025

This  Privacy Policy  of  AIKATERINI DOULIANAKI AND CO. E.E.  (“we”, “us” or “our”), describes  how and why we may obtain, collect, store, use and/or share  (“process”)  your personal data  when you use  our services  (“Services”), including:

• You download and use  our mobile application  (Thess + Halkidiki Guide) or any other of our applications linked to this Privacy Policy.

• Interact with us in other ways, such as  sales, commercial actions or events .

Questions or concerns?  Reading this Privacy Policy will help you understand  your rights and choices  regarding your privacy. We are responsible for decisions about how we process your personal data.  If you do not agree with our policies and practices, please do not use our Services.  For any questions, please contact us at  info@thess.guide .

SUMMARY OF MAIN POINTS

This summary presents key points of the Privacy Policy. For more details, please see the full version below.

 What personal data do we process?
Depending on how you interact with our Services, we may collect information such as  name, email, phone, location  (if you allow us to).  We do not process sensitive data  (e.g. race, religion).

 How do we process your data?
We use your information to:

• Providing and improving our Services.

• Communication with you (e.g. updates, marketing).

• Security and fraud prevention.

• Compliance with laws.

 Do we share your data?
Only in specific cases , such as with  service providers  or for legal obligations.  We do not sell data to third parties.

 How do we protect your data?
We use  technical and organizational security methods , but no electronic transmission is 100% secure.

 What are your rights?
Depending on your country, you can:

• Request  access, correction or deletion  of your data.

• Withdraw your consent  at any time.

• Contact the  relevant data protection authority  (e.g. in the EU, the  Data Protection Authority ).

 Contact & Requests
To exercise your rights, visit  https://www.thess.guide/privacy-policy-2/  or send an email to  info@thess.guide .

1. WHAT INFORMATION DO WE COLLECT?

Personal data you provide to us

We collect information that  you voluntarily give us , such as:

• Name, email, phone

• Location  (if you give us access)

• App settings  (e.g. notifications)

 We do not ask for sensitive data  (religion, race, etc.).

Automatically collected information

• Technical data : IP, device type, operating system.

• Usage Data : How and when you use our Services.

• Cookies & similar technologies : Please refer to  our Cookies Policy .

2. HOW DO WE PROCESS YOUR DATA?

We use your information for:
 Providing Services  (e.g. application functionality).
 Improvement & security .
 Communication  (updates, offers).
 Legal compliance .

3. LEGAL BASES FOR PROCESSING

In the  EU/UK , we rely on:

• Consent  (you can withdraw it at any time).

• Legal obligations .

• Legitimate interests  (e.g. fraud prevention).

4. DO WE SHARE DATA?

Only when necessary , such as with:

• Service providers  (e.g. hosting, analytics).

• Legal authorities  (if required).

8. PRIVACY RIGHTS

If you are in the  EU, UK, Switzerland or Canada , you have the right to:

• Access, correction or deletion  of data.

• Restriction of processing .

• Objection to automated decisions .

 For requests : Contact  info@thess.guide  or visit  https://www.thess.guide/privacy-policy-2/ .

9. CONTROLS FOR “DO NOT TRACK” FUNCTIONS

Most browsers and some mobile operating systems offer a  “Do Not Track” (DNT) feature  that allows you to express your preference not to have your online activity recorded.

 At this time, we do NOT respond to DNT signals , as there is no single technology standard for detecting and implementing them.
If a standard is implemented in the future, we will notify you via an updated version of this Policy.

For California residents:
In accordance with California law, we are required to notify you that  we do not respond to DNT signals  at this time.

10. SPECIAL PRIVACY RIGHTS FOR US RESIDENTS

If you are a resident of  the USA , especially in states such as  California, Colorado, Connecticut  , etc., you may have additional rights:

Your rights (depending on your state):

•  Request access  to your personal data.

•  Correction of inaccurate information .

•  Data deletion  (with some exceptions).

•  Exemption from “sales” or targeted advertising  (as defined by California or other state laws).

•  Obtain a copy of your data  in a machine-readable format.

How to exercise your rights:

1. Visit  https://www.thess.guide/privacy-policy-2/ .

2. Send an email to  info@thess.guide  with your request.

Identity verification:

For security reasons, you may be asked for  additional information  to confirm that you are the owner of the data.

Representatives (for California):

If you are a California resident and would like to know whether we have shared your data with third parties for direct marketing use in the past 12 months, you may submit  a written request  to us (see  Section 13 ).

IMPORTANT:

• We do not sell personal data  (as defined by California and other state laws).

• If we deny your request , you have the right to  appeal  (depending on your state).

If you have any questions, please contact us at  info@thess.guide .

11. SPECIAL PRIVACY RIGHTS FOR OTHER AREAS

Australia & New Zealand

• Your rights under the  Privacy Act 1988 (Australia)  and the  Privacy Act 2020 (New Zealand) :

  •  Request access  or correction of your data.

  •  Complaint  to your country’s Data Protection Authority if you believe we are violating the laws.

South Africa

• Your rights under  POPIA (Personal Information Protection Act) :

  • You can  request correction or deletion  of your data.

  • If you are not satisfied, you have the right to lodge a complaint with the  Information Regulator of South Africa :

     

    Email: PAIAComplaints@inforegulator.org.za  
    Website: https://www.justice.gov.za/inforeg/

12. DO WE UPDATE THIS POLICY?

• Yes . This Policy may be updated to comply with new laws or changes to our services.

• How will you be notified?

  • We will list the  update date  at the top of the page (“Last updated”).

  • For  important changes , we may notify you via  email or in-app notification .

 We recommend that you periodically review this Policy  to stay up to date.

13. COMMUNICATION

For questions about this Policy:
 Email :  info@thess.guide
 Address :

AIKATERINI DOULIANAKI AND CO. E.C.   
Stamatopoulou 6   
Thessaloniki, 54642   
Greece  

EU Representative :
Greece (in accordance with the GDPR regulation).

14. CORRECTION OR DELETION OF DATA

Follow the instructions at  https://www.thess.guide/privacy-policy-2/  or contact us.

This policy may be updated.  We will notify you of significant changes.
Last revised: 09/04/2025